How to get sent to a class

Acronyms have gotten out of control. I offer this from a professional development flier about how to cultivate good listening skills:

"CARESS to Listen Effectively"

In this case, "CARESS" stands for concentrate, acknowledge, research, exercise emotional control, sense the nonverbal message and structure.

But really, if you start caressing your officemates and telling them that you are just trying to listen to them more effectively, you are more likely to get sent to those classes where they try to make it very clear that you are NOT supposed to caress, grope, grab, stroke or otherwise invade the intimate space of your colleagues. I wonder how the HR folks would take it if you tried the "but this pamphlet TOLD me to caress people" tactic.

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